Gustavo G Dolfino

Artificial Intelligence Transforms Consumer Wellness Habits

  • Your next massage could be powered by artificial intelligence (AI), a sign of how AI technology is overtaking the wellness industry.
  • introduce personalized wellness robotics to the masses, AI-enhanced massage tables.
  • It’s one of a growing number of AI-powered wellness services ranging from personalized fitness coaching and nutrition planning to mental health support and stress management.
  • “AI’s utility in wellness lies in its unparalleled ability to aggregate, process and analyze extensive datasets about individual health and lifestyle, offering personalized insights that were previously unattainable,”
  • “AI’s analysis of data from wearables, apps and other monitoring devices can predict health outcomes with significant accuracy.”
  • Gustavo Dolfino
    Author: Gustavo Dolfino

    AI Massage

  • AI-powered massage table is designed to offer personalized massage experiences.
  • The table scans a user’s body, analyzing over 1.1 million points to understand their specific positioning and identify areas in need of attention. The robot masseur features a touchscreen through which individuals can select massage options tailored to their body’s needs. Clients can choose focus areas, pressure intensity and even background music. The table can remember preferences for future sessions, ensuring each massage is customized to meet personal requirements, whether for deep tissue work or quick recovery.
  • Aims to make massage an accessible, integral part of rest and recovery, no longer reserved for indulgence or injury,”
  • AI-powered massage robot designed to provide personalized massage experiences at home. With features like a 35-inch range of motion, 15 pounds of force and various attachments, Phill aims to cater to individual preferences and adapt to users’ needs through artificial intelligence.
  • Many Uses For AI in Wellness
  • There’s a lot of room for AI in the wellness industry. The Global Wellness institute valued the industry at $4.5 trillionin 2023, a 6.4% increase from 2019.
  • Increasingly, more wellness apps and gadgets are offering an AI element,
  • Consolidation of diverse health metrics, providing a holistic view of an individual’s well-being.
  • offering a suite of AI-driven features, such as personalized stress and energy level assessments using heart rate variability (HRV) data and Sleep Flow, which creates AI-generated bedtime stories that sync with the user’s heartbeat, promoting relaxation and improved sleep quality.
  • AI can do more than simply track health indicators,
  • While older-generation wearables could monitor heart rates and count steps, products now utilizing AI can develop customized fitness routines, meal plans and more. Essentially, it is like having a trainer and nutritionist with you at all times.
  • can help track sleep data.
  • “This is something that would have tremendous implications for those suffering with restless nights and serious conditions like obstructive sleep apnea,”
  • The Future of AI Wellness
  • The future of healthcare is set to become more personalized and predictive with the help of AI technology. Digital twins, which are advanced digital copies of a person’s health information, will play a significant role in this change,
  • These digital twins will show how our current lifestyle choices, like not exercising enough, could affect our health in the future. They will also let us test out different health plans virtually before trying them in real life and let us see the long-term effects of our habits and make better decisions for our well-being.
  • As AI keeps improving, digital twins could become even more helpful. In the future, we could talk with our digital twins and get their advice using generative AI and large language models
  • “This could become a powerful form of therapy, allowing individuals to engage with a wiser, more balanced version of themselves and visualize the physical effects of their current health behaviors decades into the future,”
  • “Such visual and interactive insights are poised to be much more impactful than traditional health warnings, potentially revolutionizing how people perceive and act upon health advice.”

Imagine a world where you know exactly what your customer needs before they walk through the door, or where you confirm bookings without  lifting a finger. That’s not a futuristic dream — it’s the reality that AI is bringing to the beauty and wellness industry today.

From personalized beauty solutions to efficient appointment scheduling, AI in beauty industry operations is transforming how businesses serve, and interact with, their customers.

AI can revolutionize the way salons operate, bringing significant improvements to customer experience and business operations.

What is AI?

AI, or artificial intelligence, refers to the simulation of human intelligence in machines. These systems are programmed to think, learn, and solve problems like a human would, but with greater efficiency and scale. AI works by using algorithms and data to mimic human intelligence, allowing machines to learn, make decisions, and solve problems. It processes large amounts of information to recognize patterns and generate predictions or recommendations.

AI in Beauty and Wellness: What role does AI play?

AI plays a significant role in the beauty and wellness industry by personalizing customer experiences and improving service efficiency. The global AI in beauty industry market was worth $216.12 million in 2020, and is predicted to reach $1.26 billion by 2027. According to an industry report, the annual growth rate (CAGR) of AI in the beauty industry from 2021 to 2027 is expected to be 33.2%.

AI helps in analyzing skin conditions, recommending personalized skincare and wellness routines, and even predicting trends, enhancing both product development and customer satisfaction. Additionally, AI-powered phone and missed call management systems can analyze customer interactions and provide insights into what your customers are thinking and doing. AI-powered daily call summaries are delivered straight to your inbox, alerting you to issues such as calls that did not go well, allowing you to act promptly and improve customer relations. Furthermore, AI can coach your employees by providing agent ratings and analyzing call sentiment, enabling targeted training and enhanced service quality.

Common challenges for beauty and wellness businesses

When looking at the role AI can play for salons, spas, medical spas and fitness centers, let’s first consider the main challenges these businesses face, and the impact of each on overall success.

  • Managing appointments and schedules efficiently
    Beauty and wellness businesses often struggle with coordinating client bookings and staff availability. Efficient scheduling is crucial to maximize productivity and ensure customer satisfaction.
  • Providing consistent and personalized customer service
    Many beauty and wellness businesses struggle to maintain consistency in customer service due to high staff turnover and varied customer preferences. Personalized service is vital for customer satisfaction but can be challenging to deliver on a large scale.
  • Keeping track of inventory and supply chain
    Managing inventory and supply chains can be a significant challenge due to the wide range of products and seasonal demand fluctuations. Proper tracking is essential to avoid stockouts or overstock situations, which can affect business operations
  • Offering tailored beauty and wellness recommendations
    Providing personalized beauty and wellness recommendations requires a deep understanding of individual customer preferences and needs, which can vary widely and change over time. Accurately collecting and analyzing this data demands significant resources and advanced technology.
  • Leveraging data for effective marketing campaigns
    Leveraging data effectively poses difficulties due to the need for sophisticated data analytics and interpretation skills. Beauty and wellness businesses must ensure they can translate raw data into actionable insights to create targeted and impactful marketing strategies.

 

Gustavo Gabriel Dolfino is an accomplished Senior Executive with experience leading complex financial businesses in the capacities including. AI, Capital Raising, Equity Financing, Advisory, Sell-side Advisory, Restructuring, Buy-side Advisory and Structured Finance.